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For users aged 18 and above. Keep your play fun and responsible.

Gamble Responsibly

Last updated: 03.12.2025

Please study this information for your own well-being.

Interpretation and Definitions

Interpretation

The terms capitalized at the outset have implications as defined under the ensuing conditions. These definitions bear the same sense whether they occur in singular or plural.

Definitions

For these Terms and Conditions' purposes:

  • Account connotes a distinct account made for You to access our Service or parts of it.
  • Company (mentioned as "the Company", "We", "Us", or "Our" in this document) points to Lucky Mate Casino.
  • Service points to the Website.
  • Website points to www.luckymatecasino.vip.
  • You points to the person using or accessing the Service, or the firm or other legal entity via which such person is using or accessing the Service, as fitting.

Responsible Gambling and Self-Exclusion

Responsible Gambling

Gambling, for most Users, means entertainment, joy, and invigoration. However, we know that for some Users, it leads to harmful effects. Medical science has identified pathological gambling as a serious malady for years. From the start, we have reflected on this problem and attempted to assist. In “Responsible Gambling,” we understand numerous measures a gambling provider can use to decrease the risk of harmful effects appearing. If they exist already, we take active countermeasures. The chief instrument against gambling's negative side effects is knowledge and education on its risks to aid our Users' self-control, ensuring no harmful effects befall them.

Information and Contact

Our Support will provide help to You via email at all hours without additional outlays for You:

  • email: support@luckymate.com

Our Support will not, of course, share any information about You without Your consent with anyone else. Besides, You can take a self-test to see if You are addicted to gambling at: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/ And You can find further information on gambling addictions at: https://www.begambleaware.org/safer-gambling/

Helpful Hints for Responsible Gambling at www.luckymatecasino.vip

We recommend considering these tips before gambling to ensure it stays fun for You without negative side effects:

  • Fix a deposit limit for Yourself. Before gambling begins, think about how much You can afford per Your financial state. Play with amounts for fun and entertainment.
  • Do not try to regain losses at every price. Avoid big risks to win back prior losses at all costs. Play for enjoyment, not to make money.
  • Set a time limit for Yourself. Establish a time limit and stick to it. Keep in mind gambling should balance with other hobbies, not be the only one.
  • Play intelligently. It is smarter not to play when extremely stressed, depressed, or under much pressure. Do not play under the influence of medications, drugs, or alcohol.
  • Take breaks. Take breaks when you notice tiredness or inability to concentrate.
  • Only one account. To easily overview time and money spent on gambling, it is highly advised not to create more than one Account per Person.
Minor Protection

To use our Service, You must be 18 or older. To avoid abuse, keep login data safe from nearby minors. We principally recommend filter programs to prevent minors, especially children, from accessing unhealthy internet content. For parents, we recommend a list of internet filters to support keeping children from unsuitable content: https://famisafe.wondershare.com/internet-filter/best-internet-filters.html

Self-Exclusion

If diagnosed with gambling addiction or wanting to stay away from gambling for other reasons, we want to help you avoid harmful things. “Self-Exclusion” means You exclude Yourself voluntarily from all gambling services. This cannot be undone for a set time. To self-exclude, write to support and indicate the period: from 1 month to 5 years. The support service will guide you on the next steps.

  • email: support@luckymate.com

Mind that Self-Exclusion is permanent for the set span and not undone for Your protection. During it, no new Account creation is allowed; attempts violate Terms of Service and may result in permanent ban of original account.